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Customer HUB

Customer Hub: Foundation for Success

The Black Duck Customer Hub is our primary online resource for customer support, solutions and information.  The Customer Hub allows users to quickly and easily learn important product information, resolve issues and gain insights from other leading Black Duck customers. The many features included in the Customer Hub center around the following collaborative actions: 

  • Learn – Insights and best practices from our other customers allow you to learn valuable lessons from a diverse group of industry leading companies. In addition, the Customer Hub puts all the latest product news and updates from Black Duck at your fingertips, helping you to better utilize our products and services to maximize the value of open source within your organization.
  • Solve - Quickly and easily get the answers you’re seeking with the access to rich content and product knowledge from Black Duck experts and our other users.
  • Share - Collaborate and connect with Black Duck staff and other customers to crowdsource solutions and share your thoughts on product direction.

Email to request a demo of the Customer Hub.

If you’re already a Black Duck customer, you can access the Customer Hub today to take advantage of this interactive, customer support platform.

Access the Customer Hub

If you do not have an account or have trouble accessing the system, please send an email to or call us at +1 781.891.5100 x5.

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