Dean brings over 17 years of leadership experience in enterprise software with an extensive delivery, support, and account management background. As VP of Customer Success, Dean will focus on strategy and execution of programs that will allow customers to realize the maximum benefit and value from their investment in Black Duck solutions.
Prior to Black Duck, Dean served as SVP Professional Services at Healthedge Inc., a leading provider of SaaS based enterprise healthcare payor solutions. There, he responsible for building and leading Healthedges' professional services, education and consulting teams. In a prior role, Dean was the SVP of Professional Services at Salary.com where he served on the IPO management team. During his time there he built and led the company's human capital management consulting, client services, customer support, pre-sales operations, and enterprise software implementation teams. Earlier, Dean was a founding member of Lodestar Corporation (later acquired by Oracle) where he was responsible for the company's global operations as SVP Products, Services, and Support.
Dean holds a B.S. in Mechanical Engineering from the University of Hartford.