To log on to the Black Duck® Customer Support Portal, please use the user name and password provided by your local administrator or by Black Duck Customer Support. From the Support Portal, you can search Black Duck’s Solution Database for solutions to known problems and frequently asked questions. You can also submit a question to Black Duck Customer Support or notify us of a product issue or bug.
If you do not have an account or have trouble accessing the system, please send an email to support@blackducksoftware.com or call us at +1 781.891.5100 x5.